PRIVACY AND SECURITY POLICY
1. Introduction and Data Controller
This Privacy and Security Policy sets out the principles regarding the processing, storage, and protection of personal data of our users and customers in e-commerce activities conducted through [www.citirtilisesler.com (hereinafter referred to as the "Site").
The data controller is [Uluyüce Baskı Hizmetleri] (hereinafter referred to as the "Company"). By shopping on our site or becoming a member, you are deemed to have accepted the terms contained in this policy.
2. Personal Data Collected
In order to process your orders, securely collect payments, and communicate with you, the following data is processed:
Identity and Contact Information: Name, surname, email address, phone number, billing and delivery address.
Customer Transaction Information: Order history, cart information, shipping tracking number.
Transaction Security Information: IP address, site login/logout data, browser information.
3. Payment Security and Financial Data
Payments made through our site are processed via the secure payment infrastructures of Iyzico and Garanti BBVA.
Your credit card, debit card, and other financial payment information is absolutely not stored, saved, or recorded on our site's servers.
Your card information is transmitted directly to the PCI-DSS compliant Iyzico and Garanti BBVA systems, which have the highest security level in accordance with banking standards, via encrypted (SSL) channels.
4. Electronic Commercial Messages (Newsletter and SMS Sending)
If you give your explicit consent when you become a member of our site or during a purchase, you will receive email newsletters and SMS messages containing information about campaigns, discounts, products, and special offers. You can stop receiving these commercial messages at any time without giving any reason. You can easily withdraw your consent by clicking the "Unsubscribe from Newsletter" link in the emails sent or by using the opt-out method indicated in the SMS messages.
5. Third Parties with Whom Data is Shared
Your personal data is shared only with the following business partners for the purpose of fully carrying out our e-commerce activities:
Shipping Companies: To ensure the delivery of products (Name, surname, address, telephone).
Payment Institutions: For verification and collection of payment transactions (İyzico and Garanti BBVA).
Communication Infrastructures: Intermediary service providers that send SMS and email newsletters.
Legal Authorities: Information is provided to authorized institutions in accordance with official requests from judicial or administrative authorities as required by legislation.
6. Data Security Measures
Our company takes all necessary technical and administrative measures to prevent unauthorized access, loss, or damage to your personal data. Data traffic on our site is protected by SSL (Secure Sockets Layer) encryption protocol.
7. Cookies
Cookies are used on our site to remember your shopping cart, improve your user experience, and analyze site traffic. You can block cookies in your browser settings, but this may prevent some shopping functions of the site from working.
8. Your Rights (KVKK Article 11)
Under the KVKK No. 6698, you have the right to learn whether your data is being processed, to request the correction of inaccurate data, or to request the deletion of your data.
To exercise these rights or to submit your questions, you can contact us by sending an application via citirtilisesler@gmail.com.